Should restaurants live-stream their kitchens for customers to view in the dining area and through their app, including cloud kitchens?

Eating out involves a basic trust problem: customers see the food they receive, but generally cannot see how it was stored, handled, or prepared. This has become particularly relevant in India amid recent food-safety inspections and concerns about restaurant hygiene. A recent consumer survey found that 57% of respondents had personally observed dirty dining areas, kitchens or washrooms, while 53% reported seeing unhygienic food handling. Restaurants are already moving toward greater transparency through open kitchens, and recent reporting suggests that visible kitchens are increasingly being used to build customer confidence. FSSAI itself has previously promoted open kitchens or kitchen visits as one of the practices associated with responsible food businesses. The idea takes this one step further: if customers can see the kitchen through a live camera feed, why should that visibility stop at the restaurant door? A customer dining in could have a live view displayed in the dining area, while someone ordering online could potentially see the kitchen through the food-delivery app—even for a cloud kitchen.